YTMD/youtube-music

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[Bug]: Some buttons on the account menu 'crash', 'softlock' or cause Loss of State. #2996

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opened 2025-02-18 08:16:50 +00:00 by Simyon264 · 6 comments

Simyon264 commented

2025-02-18 08:16:50 +00:00

(Migrated from github.com)

Preflight Checklist

I use the latest version of YouTube Music (Application).
I have searched the issue tracker for a bug report that matches the one I want to file, without success.
I understand that th-ch/youtube-music has NO affiliation with Google or YouTube

YouTube Music (Application) Version

First found on 3.7.4.0; Reproduced in 3.7.5.0

Checklists

I use the portable version of the YouTube Music Application.
I can reproduce this issue in the official version of (WEB) YTM.

What operating system are you using?

Windows

Operating System Version

Windows 11 23H2 (OS Build 22631.4751)

What CPU architecture are you using?

x64

Last Known Working YouTube Music (Application) version

No response

Reproduction steps

Open the account menu (The menu that opens when you click your profile icon in the top right corner)
Click "Help", "Terms and Privacy Policy" or "Send Feedback"

Expected Behavior

Opens the respective widget, page or interface without causing any issues.

Actual Behavior

For "Help": White window appears for a split second and then the app "crashes" with message "Cannot load YouTube Music... Internet disconnected?". Also clears the font and switches to what I assume is the system default.
For "Terms and Privacy Policy": the YTM page gets unloaded and the "Terms of Service" page gets loaded. This causes a full loss of state but doesn't fully require a reload as you can hit "Navigation" -> "Go Back". This also causes the top window buttons to be weirdly scaled.
For "Send Feedback": The send feedback widget opens with no way* to close it.

*I assume when you submit the feedback to google it would close the widget, but I did not attempt that.

Enabled plugins

Ad Blocker
Album Actions
Album Color Theme
Ambient Mode
Blur Navigation Bar
Captions Selector
Discord Rich Presence
Downloader
Exponential Volume
In-App Menu
Lyrics Genius
Music Together
Navigation
Notifications
Precise Volume
Scrobbler
Synced Lyrics

Additional Information

Weirdly, "Impressum" (German for Imprint, I have the app in english, but thats the only German part? I assume because of local German laws?), works and opens in another window.

### Preflight Checklist - [x] I use the latest version of YouTube Music (Application). - [x] I have searched the [issue tracker](https://github.com/th-ch/youtube-music/issues) for a bug report that matches the one I want to file, without success. - [x] I understand that **th-ch/youtube-music has NO affiliation with Google or YouTube** ### YouTube Music (Application) Version First found on 3.7.4.0; Reproduced in 3.7.5.0 ### Checklists - [ ] I use the portable version of the YouTube Music Application. - [ ] I can reproduce this issue in the [official version of (WEB) YTM](https://music.youtube.com). ### What operating system are you using? Windows ### Operating System Version Windows 11 23H2 (OS Build 22631.4751) ### What CPU architecture are you using? x64 ### Last Known Working YouTube Music (Application) version _No response_ ### Reproduction steps 1. Open the account menu (The menu that opens when you click your profile icon in the top right corner) 2. Click "Help", "Terms and Privacy Policy" or "Send Feedback" ### Expected Behavior Opens the respective widget, page or interface without causing any issues. ### Actual Behavior For "Help": White window appears for a split second and then the app "crashes" with message "Cannot load YouTube Music... Internet disconnected?". Also clears the font and switches to what I assume is the system default. For "Terms and Privacy Policy": the YTM page gets unloaded and the "Terms of Service" page gets loaded. This causes a full loss of state but doesn't fully require a reload as you can hit "Navigation" -> "Go Back". This also causes the top window buttons to be weirdly scaled. For "Send Feedback": The send feedback widget opens with no way* to close it. *I assume when you submit the feedback to google it would close the widget, but I did not attempt that. ### Enabled plugins 1. Ad Blocker 2. Album Actions 3. Album Color Theme 4. Ambient Mode 5. Blur Navigation Bar 6. Captions Selector 7. Discord Rich Presence 8. Downloader 9. Exponential Volume 10. In-App Menu 11. Lyrics Genius 12. Music Together 13. Navigation 14. Notifications 15. Precise Volume 16. Scrobbler 17. Synced Lyrics ### Additional Information Weirdly, "Impressum" (German for Imprint, I have the app in english, but thats the only German part? I assume because of local German laws?), works and opens in another window.

Simyon264 commented

2025-03-04 18:44:00 +00:00

(Migrated from github.com)

As this was marked "cannot-reproduce", heres the bug in action. Newest build.

https://github.com/user-attachments/assets/b561cdcd-c50b-4432-962f-0dd9c491cb06

As this was marked "cannot-reproduce", heres the bug in action. Newest build. https://github.com/user-attachments/assets/b561cdcd-c50b-4432-962f-0dd9c491cb06

👀 1

arjix commented

2025-03-04 23:40:04 +00:00

Owner

honestly I don't see this as an important issue

JellyBrick commented

2025-03-04 23:53:06 +00:00

(Migrated from github.com)

As this was marked "cannot-reproduce", heres the bug in action. Newest build.

Reproduction.mp4

@Simyon264 I think this issue is only reproducible in some regions (e.g. EU), I will investigate the issue further.

> As this was marked "cannot-reproduce", heres the bug in action. Newest build. > > Reproduction.mp4 @Simyon264 I think this issue is only reproducible in some regions (e.g. EU), I will investigate the issue further.

Simyon264 commented

2025-03-05 00:18:03 +00:00

(Migrated from github.com)

honestly I don't see this as an important issue

It most likely isn't, but it would be nice to warn the user as this does interrupt the listening experience.

> honestly I don't see this as an important issue It most likely isn't, but it would be nice to warn the user as this does interrupt the listening experience.

👍 1

arjix commented

2025-03-05 02:10:32 +00:00

Owner

Since I am able to reproduce this issue, what should we do?

Should we attempt to open those links in the browser instead of having them interfere with the app?

Since I am able to reproduce this issue, what should we do? Should we attempt to open those links in the browser instead of having them interfere with the app?

Simyon264 commented

2025-03-05 09:09:49 +00:00

(Migrated from github.com)

I would say either a seperate window or opening them in the OS Default browser.

Kind of how the "Impressum" button does.

I would say either a seperate window or opening them in the OS Default browser. Kind of how the "Impressum" button does. ![Image](https://github.com/user-attachments/assets/475198f0-1479-4bce-9824-ee27caf47c6c)

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Reference: YTMD/youtube-music#2996

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